Your Swiss Army Knife for Hosting
Fix, Manage, Connect
From Broken Taps to Perfect WiFi, We Handle it All for a Five-Star Stay
What We do:
Services
We streamline operations, manage repairs, and provide smart solutions, keeping your property running smoothly.
Quick Solutions for your Property
FIX
Repairs and Maintenance
On-Site Supervision
Problem Solving
Property Management & Oversight
MANAGE
Project Management
Contractor Supervision
Routine Operations
Smart Automation & Digital Intergration
CONNECT
WiFi, CCTV, Alarms
Channel Manager Intergration
Access control & Automation
Here’s How We Can Help
How It Works
We know that hosting is about keeping everything running smoothly, from quick repairs to larger, tailored solutions.
OPTION 1
On-Demand Support
For those day-to-day issues that need immediate attention, our On-Demand Support starts at R700 and covers:
Connect: Got WiFi issues? CCTV acting up? Need access control troubleshooting? We’ll take care of the tech side quickly and efficiently.
Fix: Small repairs, maintenance tasks, and troubleshooting things like leaky taps or minor fixes around the property.
Manage: Supervising guest handovers, overseeing cleaning staff, and handling maintenance sign-offs to ensure everything is up to standard.
OPTION 2
On-Standby Support
Need us on standby? Our Retainer Service is available for R700 per day, giving you peace of mind between 08h00 – 17h00.
This includes a callout for up to one hour, covering WiFi issues, guest handovers, or cleaning staff supervision and sign-off.
Additional time and any external contractor costs will be billed separately.
Need extended after-hours support? Let’s chat and customize a service that works for you.
OPTION 3
Custom Projects
Operations Streamlining: We ensure your daily processes are optimized, integrating smart systems to enhance efficiency across your property’s operations.
Channel Management Integration: Seamlessly integrate and manage multiple booking platforms to keep operations efficient and bookings in sync.
Smart Solutions: Customized tech upgrades for both online and offline needs, from WiFi and security systems to keyless entry and automation.
A little….
About us…
Hout Bay Host Assist started with just one unit—one property to manage, one set of guests to please. But as time went on, one turned into two, then three, and eventually four.
Throughout this journey, becoming a Superhost brought firsthand experience of what it takes to maintain a successful short-term rental. From handling last-minute repairs to automating guest check-ins, solutions were created that worked seamlessly for both hosts and guests.
Soon enough, other hosts began reaching out for help with their properties—whether it was troubleshooting WiFi issues or overseeing renovations. That’s when it became clear there was a real need for experienced, hands-on support.
With the lessons learned along the way, Hout Bay Host Assist now offers services to take the pressure off hosts, providing efficient, reliable solutions so that the focus can remain on what really matters: the guests
Customer Reviews
Testimonials
A range of testimonials from our happy customers from property owners to Superhosts
Chris W.
Property Owner
“They converted my standard irrigation system into a smart one at a fraction of the cost. Efficient, knowledgeable, and great value!”
★★★★★
Conny F.
Airbnb SuperHost
“While I was out of the country, Hout Bay Host Assist took care of everything—troubleshooting my inverter issues, changing access codes, overseeing the cleaning staff, handling a roof repair, and even automating my pool and access. Incredible service!”
★★★★★
Tim C,
Airbnb Host
“They helped set up and install my access control system seamlessly. Always there to assist with troubleshooting my technical issues and provided great insight into guest communications when setting up my Airbnb. I’ll be using Host Assist again in December for guest check-ins and management. Fantastic service!”
★★★★★